Your Privacy Is Our Responsibility
Every piece of your personal information at aab99 is stored with the highest level of protection. We never share your data with third parties without your permission.
Table of Contents
Introduction & Scope
aab99 is an online gaming platform that provides services to players in Bangladesh. This privacy policy ("Policy") describes how aab99 collects, stores, uses, and protects the personal information of users of our website, applications, and services.
This policy applies to all users of aab99's services — whether you are a registered member or not. By browsing our website or opening an account, you consent to the terms of this policy.
aab99 believes that transparency and trustworthiness are the foundation of a successful relationship. That is why we want to make it completely clear to you — what information we hold, why we hold it, and how that information is used.
If you have any questions about anything mentioned in this policy, please contact our support team. We are always ready to speak with you in Bengali.
Data Collection
aab99 may collect information from you in various situations. The data collected can be broadly divided into two categories:
2.1 Information You Provide Directly
Information you provide yourself during account registration, deposits and withdrawals, or when contacting our support team:
- Full name, date of birth, and nationality
- Email address and contact details
- Identity or age verification documents (such as a national ID card)
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
- Support messages and complaint details
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically for technical reasons:
- IP address and device type (mobile, desktop)
- Browser type, language, and version
- Pages visited, links clicked, and session duration
- Game play history and betting transaction data
- Information obtained through cookies and similar technologies
2.3 Information Received from Third Parties
In some cases aab99 may receive information through legitimate third parties (such as payment processors or identity verification services). This information is used solely to ensure account security and prevent fraud.
Purpose of Data Use
aab99 uses your information for specific and legitimate purposes. We never use your personal information unnecessarily or for unclear purposes.
The main purposes for which your information is used are:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To process your deposits, withdrawals, and game transactions.
- Customer Support: To resolve your questions and complaints.
- Security & Fraud Prevention: To detect suspicious activity and protect your account.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve the quality of our platform and user experience.
- Communication: To send important service-related messages (and promotional messages with your consent).
- Responsible Gaming: To monitor your gaming habits and provide support when needed.
aab99 never sells your personal information or transfers it to third parties for advertising purposes.
Data Storage & Security
Ensuring the security of your personal information is one of aab99's top priorities. We have put in place industry-standard technical and organisational measures.
4.1 Technical Security Measures
- SSL (Secure Socket Layer) Encryption: All data exchanged between your browser and our servers is encrypted.
- Data Encryption: Stored sensitive information is protected using industry-standard encryption methods.
- Firewall and intrusion detection systems are active at all times.
- Regular security audits and vulnerability assessments are carried out.
4.2 Data Retention Period
We retain your information only for as long as necessary to provide services or fulfil legal obligations. Even after an account is closed, transaction records may be retained for a defined period in accordance with applicable law.
4.3 Staff Access Controls
Only authorised aab99 staff have access to your information, and only to the extent necessary to carry out their responsibilities.
Sharing Data with Third Parties
aab99 never sells your personal information. However, data may be shared in the following limited circumstances:
5.1 Service Provider Partners
The minimum information necessary is shared with organisations that assist with operations such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer) and identity verification. These organisations are contractually bound by data protection obligations.
5.2 Legal Obligations
We may be legally required to disclose information in response to a court order, a lawful request from a law enforcement authority, or the requirements of applicable law. In such cases aab99 provides only the information that is necessary.
5.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred as part of the assets. Even in that case, the protections in this policy will continue to apply.
Outside the circumstances described above, aab99 never shares your information with any third party.
Cookies & Tracking Technologies
The aab99 website uses cookies and similar technologies to improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Essential for the core functions of the site — login sessions, security verification, and so on. These cannot be disabled.
- Functional Cookies: Remember your preferences (language, display settings) so you do not have to set them again each time.
- Analytical Cookies: Help analyse how users interact with the site — this information is used to improve services.
6.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.
Payment Information Security
Information relating to financial transactions is handled with the utmost care. The following measures are in place to protect your payment information at aab99:
- All financial transactions are secured through SSL encryption.
- Payments are processed via bKash, Nagad, Rocket, Upay, and bank transfer — each method has its own security protocol.
- We do not store your full card or account number on our servers.
- Data exchange with payment processors takes place through encrypted channels.
- Suspicious transactions are automatically detected and reviewed.
The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800. Every transaction is processed through a fully secure channel and aab99 typically completes withdrawals within 1 hour.
Your Rights
aab99 believes you should have control over your own information. To that end, we provide you with the following rights:
8.1 Right to Access
You have the right to know what information aab99 holds about you. Upon request, we will provide you with a copy of the information we have stored.
8.2 Right to Rectification
You have the right to correct any inaccuracies in your personal information. This can be done through your account settings or by submitting a request to the support team.
8.3 Right to Erasure
In certain circumstances you have the right to request deletion of your personal information. However, some information may need to be retained for a defined period due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
You can opt out of promotional communications at any time. This can be done through your account settings or by submitting a request to the support team.
8.5 How to Exercise Your Rights
To exercise any of the rights listed above, please contact our support team. We accept your requests via 24/7 live chat or by email at [email protected].
Protection of Minors
aab99 is for users aged 21 and over only. We do not knowingly collect any personal information from minors.
Age is verified at the time of account registration. If a minor's information enters our system for any reason, it will be deleted as soon as it is identified and the associated account will be closed.
If you believe a minor is using our platform, please notify our support team immediately.
21+ For users aged 21 and over only. Play responsibly.
Policy Changes
aab99 may update this privacy policy from time to time. Changes may be made due to an expansion of services, technical developments, or regulatory requirements.
For any significant changes, we will notify you via your registered email or through a notice on the platform. If you continue to use the service after changes take effect, this will be considered your acceptance of the updated policy.
We therefore recommend that you review this page regularly so that you are always up to date on our data protection practices.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, aab99's support team is always here for you. We provide assistance in both Bengali and English.
To exercise any rights relating to your information or for any enquiry about this policy, please reach us through the following: